Indiana ship counselors

Indiana ship counselors DEFAULT
This program provides information and printed materials to your community, referral to other agencies, and one-on-one health insurance counseling at no cost to you. SHIP counselors can answer questions about:
  • Medicare Part A and Part B
  • Medicare Prescription Drug Coverage (Medicare Part D)
  • Medicare Supplement Insurance (Medigap)
  • Medicare Advantage Plans (HMOs and PPOs)
  • Long-term care insurance
  • Medicare Savings Programs (QMB, SLMB and QI)
  • Prescription drug assistance programs or drug discount cards offered by your state and pharmaceutical companies
  • Medicaid and other insurance programs (including free or reduced-fee health care programs)
SHIP counselors can help you understand your Medicare benefits, identify and compare health insurance options, and protect you from paying too much on your medical care and prescription drugs.

How do I get help?

To make an appointment and find out how to get counseling services, please contact the program.

Frequently Asked Questions

You may get help from this program if you have questions about your Medicare benefits, health insurance coverage, or you need information on how to save money on your prescription costs. Counseling services are provided to you if you are an older adult or have a disability and you have Medicare or will soon enroll in Medicare.



SiteAddressCityStateZIPSite Phone Site Hours(Area 1) Agency on Aging* Fountain DrCrown PointIN Mon. & Tue. Wed. & Fri. (Area 10) Agency on Aging* W. Edgewood Dr.EllettsvilleIN Monday-Friday PM(Area 12) LifeTime Resources, Inc* Benedict DriveDillsboroIN Mon-Fri, PM by appointment and phone calls(Area 13) Agency on Aging and Disability* N. 4th Street
P.O. Box VincennesIN Mon-Fri pm; Appointments only(Area 14) LifeSpan Resources*P. O. Box
33 State Street, 3rd FloorNew AlbanyIN By appointment Only(Area 15) Hoosier Uplands Agency on Aging and Disability* W. Main StreetMitchellIN Walk-ins (call first), appts, & calls. Mon-Fri (Area 16) SWIRCA*16 W. Virginia StreetEvansvilleIN Mon-Fri AM - PM(Area 2) REAL Services* S. Michigan StSouth BendIN By appointment only.(Area 3) Aging & In-Home Services of Northeast Indiana* W Jefferson BlvdFort WayneINext. Walk-ins & Appts. Mon-Fri, (Area 4) Agency on Aging & Community Action Programs* N 36th StLafayetteIN By appointment only(Area 5) Agency on Aging & Community Services* Smith Street, Suite LogansportIN Monday thru Friday, from AM to PM.(Area 6) LifeStream Services Inc.* S. Pilgrim Boulevard
P.O. Box YorktownIN   Mon.-Walk-Ins; Tues-Fri.-Appts.(Area 7) Agency on Aging and Disabled* Poplar St, Ste 9ATerre HauteIN Monday-Thursday or by appointment(Area 8) CICOA Aging & In-Home Solutions* Woodfield Crossing Blvd, Ste IndianapolisIN By appointment only Mon-Fri, from PMAids Resource Group* NW 1st St Ste EvansvilleIN M-F , Lunch ASAP HUB Recovery Resource Group* 13th St, Ste ColumbusIN BY APPOINTMENT ONLYCatholic Charities Crisis Office* N Illinois StIndianapolisIN ENROLLMENT CENTER ONLYCenterville Senior Center S. Second StreetCentervilleIN  Community Health Network--Anderson* Medical Arts Blvd, Ste AndersonIN ENROLLMENT CENTER ONLY--COMMUNITY PATIENTS ONLYCommunity Health Network--BH* Clearvista DrIndianapolisIN ENROLLMENT CENTER ONLY--COMMUNITY PATIENTS ONLYCommunity Health Network--East Oncology* N Ritter Ave, Ste IndianapolisIN ENROLLMENT CENTER ONLY--COMMUNITY PATIENTS ONLYCommunity Health Network--East* N Ritter Ave, Bldg. 3-BasementIndianapolisIN ENROLLMENT CENTER ONLY--COMMUNITY PATIENTS ONLYCommunity Health Network--North Oncology* Shadeland AveIndianapolisIN ENROLLMENT CENTER ONLY--COMMUNITY PATIENTS ONLYCommunity Health Network--South* E. County Line RoadIndianapolisIN Mon. & Tues. , Every Other Wed. , Every other Thurs. & Every Thurs. ENROLLMENT CENTER ONLYCommunity Hospital of Anderson Education Center N. Madison AveAndersonIN Monday am - p.m. and by appointmentCommunity HospitalMunster* McArthur Blvd. 
(Entrance A)MunsterIN ENROLLMENT CENTER ONLYCommunity Services of Starke County, Inc.* E. Culver Rd.KnoxIN By appointment only on Fridays.Concord Neighborhood Center* S Meridian StreetIndianapolisIN ENROLLMENT CENTER ONLYCouncil on Aging of Elkhart County* Tyler St Ste 1AElkhartIN By appointment onlyCrestwood Village--North* Garrison DriveIndianapolisIN ENROLLMENT CENTER ONLY-SERVE RESIDENTS ONLY-DO NOT REFER CLIENTSCrestwood Village--South* Madison Ave Bldg 7IndianapolisIN  DeKalb County Council on Aging/Heimach Activity Center* E 7th StAuburnIN By appt. only- Tues. , Thurs. & FriFamily Health Clinic* Prince William Rd, Ste ADelphiIN Mon-Thurs , Fri , Sat Food Finders* Greenbush StLafayetteIN ENROLLMENT CENTER ONLYHancock County Senior Services, Inc.* Fields Blvd.GreenfieldIN By appointment on Wednesday & Friday PM. Will accept Walk-ins the first Wednesday of the month from PM.Hancock Regional Hospital Social Services N. StateGreenfieldIN By appointment only.  Appointments on Wednesday & Friday Harrison County Community Services* Hwy 62 West.
P.O. Box CorydonIN Office open M-F, AM to PM
By Appointment only.Hawthorne Community Center* W Ohio StreetIndianapolisIN ENROLLMENT CENTER ONLYHealthlinc* Valley DrValparaisoIN  Hendricks County Senior Services* Sycamore Ln. PO Box DanvilleIN By appointment only / AMAMHenry County Senior Center* S Main StNew CastleIN Call to Request an AppointmentHeritage Place of Indianapolis, Inc.* N. Illinois StreetIndianapolisIN Mon. & Tues , Wed. , & ThursHigh Street United Methodist Church S. High St.MuncieIN Thursday a.m.  - amHousing SC-GoodShepherd W Green Meadows Dr, OfcGreenfieldIN  Huntington County Council on Aging* Macgahan Street
P.O. Box HuntingtonIN By appointment only on Monday Independence Home Health* S Nineveh RdNinevehIN M-F
BY APPOINTMENT ONLYIndependent EC-Mary Minnich*5 Westwood PlNorth VernonIN By Appointment OnlyIndependent EC--Terri Hamm* S. 24th StRichmondIN ENROLLMENT CENTER ONLYIndependent EC--Valerie Goode* W. 54th AvenueMerrillvilleIN  Indiana Department of Insurance W Washington Street     2nd FloorIndianapolisIN Monday- Friday:   a.m. to p.m.IU Arnett* McCarty LnLafayetteIN  IU Health Bloomington Hospital E Miller Dr
P.O. Box BloomingtonIN By Appointment OnlyJane Pauley Community Health Clinic* N Shadeland Ave Ste IndianapolisIN Mon Tues-Fri Kosciusko Community Senior Services* N Park AvenueWarsawIN By appointment onlyKosciusko Home Care & Hospice* Provident Dr, Ste WarsawIN  Lagrange County Council on Aging* E. Central Avenue
P.O. Box LaGrangeIN By appointment onlyLaPorte Community Health Center* Teegarden StreetLaPorteIN ENROLLMENT CENTER ONLYLaporte Hospital* Lincolnway
PO Box LaPorteINext. By appointment onlyLifeSpan Resources*69 E. Wardell Street
P.O. Box ScottsburgIN By Appointment OnlyLiving Well in Wabash County* Bond Street
P.O. Box WabashIN By appointment onlyMargaret Mary Community Hospital, Inc. Mitchell Avenue
P.O. Box BatesvilleIN By appointment onlyMarion Grant County Senior Center* S. Gallatin StreetMarionIN By appointment onlyMarram Health Center* Broadway Ste GaryIN  Marshall County Council on Aging (Older Adult Services)* W. Harrison StreetPlymouthIN Monday through Friday:   a.m. to p.m. Thurs & Friday appointments are scheduled.Meridian Health Services--Alexandria* N Harrison StAlexandriaIN ENROLLMENT CENTER ONLY
MONDAYS ONLY BY APPOINTMENTMeridian Health Services--Anderson* Ohio AveAndersonIN  Meridian Health Services--Connersville* W 3rd StConnersvilleIN ENROLLMENT CENTER ONLYMeridian Health Services--Elwood* Main StElwoodIN By Appointment Only
ENROLLMENT CENTER ONLYMeridian Health Services-Muncie* N Tillotson AveMuncieIN  Meridian Health Services--New Castle* N 14th StNew CastleIN ENROLLMENT CENTER ONLYMeridian Health Services--Portland* W Water StPortlandIN ENROLLMENT CENTER ONLYMeridian Health Services--Richmond* E Main StRichmondIN ENROLLMENT CENTER ONLYMeridian Health Services--Rushville* Conrad Harcourt WayRushvilleIN ENROLLMENT CENTER ONLYMichigan City Senior CenterTwo on the LakeMichigan CityIN Wednesday - AMMill Race Center* Lindsey StreetColumbusIN Mon-Thurs   Fri
By Appointment OnlyNewburgh Senior Center Jefferson StreetNewburghIN  Noble County Council on Aging* Cedar StreetKendallvilleIN By appointment onlyOlder Americans Services Corporation* S. Orleans Way
P.O. Box OrleansIN Monday-Friday
By Appointment OnlyParkview HospitalAttn: SHIP Office
Carew Street, Suite 2Fort WayneIN By appointment only.Tues. & Wed, AMPMPaul Phillipe Resource Center* W Walnut StreetFrankfortIN ENROLLMENT CENTER ONLYPeabody Retirement Community W. 7th StreetNorth ManchesterIN Mon-Fri, PM or by appointmentPorter County Aging & Community Services Inc.* Campbell StreetValparaisoIN By appointment only
Alt # Ext Posey County Council on Aging* W. 8th StreetMt. VernonIN  PrimeLife Enrichment Third Ave SWCarmelINext. Mon - Fri  p.m. - p.m.Pulaski County Human Services* W Pearl StreetWinamacIN ENROLLMENT CENTER ONLYPulaski Memorial Hospital* E 13th StreetWinamacIN 8 AM- 3 PM--When calling ask for Angela Carver (By Appointment Only)Putnam County Hospital* S Bloomington StGreencastleIN  Reid Hospital Reid ParkwayRichmondIN Vary.Richmond Senior Center* S 2nd StRichmondIN Terri Hamm counsels clients hereRockport Christian Resource Center* Jefferson StRockportIN Tuesdays & Thursdays  
Appointments are preferred.Rush County Senior Citizen, Inc.* W 3rd StRushvilleIN M-F Thurs. Samaritan Caregivers* S Berkley Rd, Ste 3CKokomoIN Walk-Ins & Appts.
Mon-Fri Senior & Family Services* E Main StreetWashingtonIN By Appointment onlyShelby Senior Services* S. Harrison St.ShelbyvilleIN By appointment onlySHIP State Office W. Washington Street, Ste. IndianapolisIN M-F Shoals Public Library* High StShoalsIN Mon , Tues , Closed Wednesday, 
Thurs , Fri , Sat , Closed SundaySpencer County Council on Aging S. 5th Street Room 15ERockportIN  St. Catherine Hospital* Fir StreetEast ChicagoIN ENROLLMENT CENTER ONLYSt. James the Less Church Kennedy Ave.HighlandIN By appointment only.St. Mary Medical Center* S Lake Park AvenueHobartIN ENROLLMENT CENTER ONLYSt. Vincent Hospital W. 86th Street
Entrance Social Services Dept.IndianapolisIN Tuesday-Friday PM; Will accept walk-insSt.Vincent Kokomo W. Sycamore StreetKokomoIN Monday a.m. - a.m.Steuben County COA* Wohlert StAngolaIN By appointment only; No walk-insSullivan County Hospital* N Hospital Blvd, Suite 1SullivanINext. Mon-Fri
Appointments preferredThe Retreat* Professional DriveGoshenIN By Appointment OnlyThe Will Center*1 Dreiser SquareTerre HauteIN Mon-Thurs.  
FriThrive Alliance 13th Street, Ste GColumbusIN ENROLLMENT CENTER ONLYUSW Local W. N.LaporteIN Unknown; Please call to make an apointment.Valley Professionals CHC* S Main St, Ste ClintonIN  Wellbrooke of Wabash20 John Kissinger DriveWabashIN By Appointment OnlyWellconnect* Washington StreetColumbusIN By Appointment OnlyWestlink Consulting* Westfield Blvd.NoblesvilleIN ENROLLMENT CENTER ONLYWhite County Council on Aging E Marion StMonticelloIN  Whitley County Council on Aging* N. Opportunity DriveColumbia CityIN By Appointment OnlyWindrose Health Network--Countyline* Southpointe Dr, Ste A-1IndianapolisIN Mon , Tues , Wed--Fri
By Appointment OnlyWindrose Health Network--Epler Parke* S East Street, Ste CIndianapolisIN Mon , Tues , Wed-Thurs & Fri
By Appointment OnlyWindrose Health Network--Franklin*55 N Milford DriveFranklinIN Mon-Fri
By Appointment OnlyWindrose Health Network--Hope* Butner DriveHopeIN By Appointment Only
Mon & Tues
Wed-Fri Windrose Health Network--Trafalgar*14 Trafalgar SquareTrafalgarIN By Appointment Only
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CICOA offers free, unbiased help for people in Central Indiana making decisions about their health insurance coverage. Our counselors are certified through Indiana’s State Health Insurance Assistance Program (SHIP), and can answer your questions about:

  • Medicare
  • Medicare Supplement Insurance
  • Medicare Advantage
  • Medicaid
  • Long Term Care Insurance
  • Prescription Drug Coverage
  • Low-Income Subsidy
  • Medicare Savings Program
CICOA is not affiliated with any insurance company or agency and does not sell insurance.

Instead, we provide expert SHIP counseling through telephone or face-to-face interactions, public education presentations, and media activities. CICOA also has experts who can assist with application for Extra Help and Medicare Savings Programs.

Our counselors are available Monday through Friday, 8 a.m. to 5 p.m. at , or you can call SHIP at

What is the Low Income Subsidy (LIS) or “Extra Help”?

Extra Help will pay for these costs associated with a Medicare Prescription Drug Plan:

  • Monthly premiums
  • Annual Deductibles
  • Prescription co-payments

Who is eligible?

Anyone who has Medicare Prescription Drug Plan and with limited income.

What is the Medicare Savings Program (MSP)?

Three categories of help are available:

  • QMB – Qualified Medicare Beneficiary
    • For individuals at or below % FPL (Federal Poverty Level)
    • Pays for Part A and Part B premiums, deductibles, and co-insurance
  • SLMB – Specified Low Income Medicare Beneficiary and QI-Qualified Individual
    • For individuals at or below % FPL
    • Pays for Medicare Part B Premium only

Who is eligible?

This is a program provided through Indiana’s Medicaid program for Medicare beneficiaries with low incomes and limited resources.

01 SHIP Medicare Introduction


Medicare and SHIP

What is SHIP?  State Health Insurance Assistance Program

The State Health Insurance Assistance Program (SHIP) is a free and impartial counseling program for people with Medicare. SHIP is provided by the Administration on Community Living and the Indiana Department of Insurance. We are part of a federal network of State Health Insurance Assistance Programs located in every state.  All of our services are free.

SHIP is not affiliated with any insurance company or agency and does not sell insurance.  We are staffed by a crew of volunteer counselors who have completed intensive training to offer you objective assistance in complete confidence.

If you do not live in Indiana, please click here to find your local Medicare contact information.

To contact a counselor at our central office call () .

Our TDD line for the hearing impaired, call () .

Become a SHIP Volunteer from SHIP TA Center on Vimeo.

Apply to become a SHIP Volunteer


Contact SHIP
Contact us for our free services: Ask questions, request brochures and information packets, comment on our web site, or schedule a SHIP speaker--all for free.

Indiana SHIP Facebook

Indiana SHIP Twitter

Indiana SHIP YouTube

Indiana SHIP LinkedIn


Do you have questions about Medicare Coverage and the Coronavirus?

Here are links to trusted information sources:

Specific to Medicare Coverage:

General information & updates:

  • is the source for the latest information about COVID prevention, symptoms, and answers to common questions.
  • has the latest information about what the U.S. Government is doing in response to COVID

Indiana Specific Information:

**This project was supported, in part by grant number 90SAPG, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C.


Counselors indiana ship

State Health Insurance Program

1. What is the State Health Insurance Program (SHIP)?

The State Health Insurance Assistance Program (SHIP) is an unbiased counseling program provided by the Indiana Department of Insurance for Medicare Beneficiaries in Indiana. SHIP is not affiliated with any insurance company or agency and does not sell insurance. SHIP counselors must complete intensive training to offer objective assistance regarding Medicare enrollment.

2. What services can I receive from the State Health Insurance Program (SHIP)?

A SHIP counselor provides health insurance counseling for people with Medicare. SHIP counseling can be done via telephone or face-to-face interactions, and public education presentations.

3. Are there eligibility requirements or costs to participate?

There is no cost to speak with a SHIP Counselor for information and assistance on Medicare enrollment. However, each program will have its own set of eligibility requirements and your SHIP Counselor can provide you with those specific requirements. For more information, please call , extension

Kiara Williams, APC, LMHCA Crosswinds Indianapolis Counselor

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